Privacy Policy & Software Used

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://3ddone.com website (the “Service”) operated by DevLabs LLC (“us”, “we”, or “our”).

• Privacy Policy:

  • Data Collection: We collect transactional data for records-keeping, and store it only within our own database. The full list includes: 
    
    • User Email (identifies unique customers)
    • Uploaded Model File, alongside customer-chosen print-settings:
      • 3D Print Nozzle Diameter
      • 3D Print Infill Type
      • 3D Print Infill Percent
    • Transaction Date&Time
    • Transaction Total Price
    • Number of 3D Prints ordered
    • Shipping Address (per transaction)
    • If and only if Callback is requested, then following information is additionally collected per each request:
      • Requester Name
      • Requester Phone Number
      • Requester Email
      • Request Date&Time
  • Data Usage: This data is used by us only to process customer registration, models, transactions, and callbacks. The intended use-case for this data to be interacted with, is for authentic customer to access their and only their information via Log-In & Sign up. Each registered customer can view detailed reports about following data via personal-page:
    • Uploaded Models (Including Drafts)
    • Completed Transactions
  • Data Protection: All data is transferred over SSL-Signed and HTTPS-encrypted protocol. No personal data is displayed on our Service website unless valid customer email and confirmation number or reference number are entered - the numbers for each customer are obtained via email-relayed confirmation system, introducing further level of security.

  • Cookies: We use Cookies to make our website function better: Auto-Login for returning customers, Saving 3D Printing Drafts, etc.

    • Types of Cookies used: Session cookies (php), Authentication cookies (returning customer log-in), - Essential Cookies.
    • Cookie Management: There is no way to avoid Session cookies and Authentication cookies if one intends on using functionality of model-upload, 3d-print ordering, customer log-in, etc.

• Software Used:

  • Open-Source Software: PHPMailer (v. 6.9.1, license) -- used for email-confirmation system, Online3DViewer (v. 0.12.0, license) -- used to display and verify uploaded 3D Model.